Terms of use

The short version. Recall Note is a tool for turning what you read into flashcards and reviewing them. Everything you import and everything you write stays yours, and you can take it all out at any moment as a standard Anki file. The application needs an account, and the free plan covers three documents; the paid plan lifts that limit and adds synchronisation across your devices. These terms say what you agree to, what we promise, and — just as importantly — what we do not.

1. Who you are contracting with

These terms form the contract between you and [À COMPLÉTER — éditeur : nom et forme juridique], [À COMPLÉTER — adresse] (« we »), for the use of the Recall Note website and application (« the service »). Using the service means accepting them. If you do not accept them, do not use it.

They are completed by the privacy policy and the cookie and storage policy, which are part of the same agreement.

2. What the service is

Recall Note lets you read a document, highlight the passages that matter, turn them into flashcards, and review those cards on a schedule computed from how well you remember them. It runs in your browser and keeps working with the network switched off.

An account is optional. Its purpose is to mirror your collection across your devices.

3. Who may use it

You must be at least 15 years old to create an account. Below that age, a parent or guardian must agree on your behalf. If you are using the service through a school, your school's own rules apply on top of these terms.

4. Your account

Give an address you can actually receive mail at — it is the only way we can reach you about your account. Keep your password to yourself: what happens under your account is your responsibility, and we cannot tell an intruder from you. If you think someone else has got in, write to recallnote@proton.me and change your password.

One account is for one person. Sharing credentials so that several people work from the same collection is not what the service is for, and it will not work well: the synchronisation model assumes one person on several devices, never several people on the same data.

5. What you write stays yours

The documents you import, the notes you take and the cards you write remain yours. We claim no ownership over them and no right to use them for anything other than running the service for you. Concretely, that means storing them, sending them back to your own devices, and nothing else.

You can leave at any time and take everything with you. The export produces a standard .apkg file — your cards, your media and your review history — which Anki and other tools can read. This is not a courtesy we could withdraw; it is a property of the product.

6. The documents you import

Course handouts, textbooks and slides are usually protected by copyright. You are responsible for holding the right to use the ones you import, and for keeping that use within what the law allows you as a student — your own private study, not redistribution.

We do not inspect what you import, and we have no wish to. But we will act on a substantiated report of unlawful content, which may mean removing it and, in serious cases, closing the account.

7. What you may not do

• Use the service to store or spread unlawful content, or content you have no right to.
• Try to break, overload, probe or circumvent the technical limits of the service.
• Access, or try to access, an account or data that is not yours.
• Resell access to the service, or run it as a service for others.
• Use automated means to create accounts or to extract data at scale.

8. Plans, price and payment

What is free and what is not

The free plan runs entirely on your own machine, with three documents. You can highlight them, make every type of card from it, review them on the same schedule as everyone else, and export the lot to Anki. It is not a trial and it does not expire.

The sync plan costs 35 € a year. It lifts the three-document limit, so you can import as many as you like, and it mirrors your collection across your devices.

Paying

Payment is handled by Stripe. Your card details are entered on Stripe's pages and never reach us. Subscriptions renew automatically for the same period unless you cancel before the renewal date.

Cancelling

You can cancel at any time, online, from the billing portal reachable in the application's settings — cancelling is no harder than subscribing. You keep the plan until the end of the period you have already paid for; we do not refund the remainder of a period already started, except where the law requires it.

Your right of withdrawal

As a consumer you have fourteen days from subscribing to withdraw, without giving a reason. Because a digital service is supplied to you immediately, you lose that right once we have started supplying it — but only if you asked for that immediate start and acknowledged the loss when you subscribed. [À COMPLÉTER — confirmer que la page de paiement porte bien cette demande expresse et cette reconnaissance. Sans elle, le droit de rétractation reste entier pendant quatorze jours, et ce paragraphe est faux.]

To withdraw, write to recallnote@proton.me. The legal guarantee of conformity for digital content applies in full, whatever these terms say.

If the price changes

We may change the price. A change takes effect at your next renewal and never during a period you have paid for, and we tell you before it applies so that you can cancel if you would rather not follow.

9. If your plan ends

This is worth stating plainly, because it is where services usually treat people badly. When a sync plan ends, you can still retrieve what is on our servers. Your devices stop uploading, but they keep downloading for a while, so that a device you have just reinstalled can still pick your collection back up. Your local collection is untouched: nothing is deleted, you keep everything you have already imported, and you keep the ability to export all of it. What stops is the mirror, and the ability to import beyond the free limit.

10. Availability

We do the work to keep the service up, but we do not promise that it will never be interrupted: maintenance happens, and so do failures upstream of us. Your local collection stays usable offline while we are unreachable, which is precisely why the product was built that way.

We may change, add or remove features. A change that removes something you rely on will be announced in the application before it happens.

11. What we do not promise

Recall Note is a tool. It does not promise you a grade, an exam pass, or any particular result — what you get out of it depends on the work you put in and on a great many things outside our reach. Nothing on our site or in anyone's testimonial should be read as a guarantee of academic outcome.

Keep your own backups of anything you cannot afford to lose. The export in section 5 exists for that.

12. Liability

We are liable for the damage our own fault causes you, as the law provides. We are not liable for what falls outside our control — your device, your browser, your network, or a third-party service you have chosen to use. Nothing in these terms limits your rights as a consumer, or our liability for gross negligence, wilful misconduct, or personal injury.

13. Suspension and closure

You may delete your account at any time, from the application's settings. What that erases, and what it does not, is set out in the privacy policy.

We may suspend or close an account that breaks these terms. Except where the breach is serious or unlawful, we tell you first and give you a chance to put it right — and in every case you keep the ability to export your data.

14. Interoperability

We read and write the .apkg format so that your cards are not trapped here.

15. Changes to these terms

We may update these terms. The effective date at the top says when the current version took effect. A change that materially affects you is announced in the application beforehand, and if you do not accept it you may cancel and delete your account.

16. Law, and what to do if something goes wrong

These terms are governed by French law. If you are a consumer resident in another country of the European Union, the protective rules of your own country apply to you as well, and nothing here takes them away.

Talk to us first. Most things are settled in an email: recallnote@proton.me.

If that fails, as a consumer you may refer the dispute free of charge to a consumer mediator: [À COMPLÉTER — nom, adresse et site du médiateur. C'est une OBLIGATION, pas une option (art. L611-1 et L616-1 du Code de la consommation) : tout professionnel qui vend à des consommateurs doit adhérer à un organisme de médiation agréé par la CECMC — CM2C, Medicys, CNPM Médiation-Consommation, AME Conso… — pour quelques dizaines d'euros par an, et en écrire le nom ICI et sur la page de paiement. À faire EN MÊME TEMPS que l'immatriculation, puisque l'obligation naît avec elle. L'absence est sanctionnée jusqu'à 15 000 € pour une société.]

Failing agreement, the competent courts are those provided by law.

17. Getting in touch

For anything concerning these terms: recallnote@proton.me.